We offer nationwide coverage across the United Kingdom. Whether you’re in a major city or rural location, we can dispatch a qualified engineer to your property.
We operate on a fixed callout charge, which is quoted over the phone based on your location and the nature of the problem. This fee covers the engineer’s attendance and diagnosis. There are no hidden charges or hourly rates.
The callout fee is non-refundable once the engineer has arrived on-site. If you cancel more than 2 hours in advance, no charge applies. Please refer to our Refund Policy for full details.
The fixed callout charge includes engineer attendance, on-site inspection, and diagnosis of the problem. If a straightforward repair can be done on the spot with parts on hand, the engineer will provide a quote and proceed only with your approval.
Yes. We’ll provide an estimated repair cost over the phone based on your description of the issue. The final cost may vary depending on the actual conditions found during the visit.
No. Nexus Repair Ltd does not service, install, or repair any gas appliances or gas central heating systems. We focus solely on plumbing and drainage systems.
No. Nexus Repair Ltd does not service, install, or repair any electrical appliances, boilers or heat pumps. We focus solely on plumbing and drainage systems.
Yes, we provide emergency response services for urgent issues like floods, burst pipes, or blocked toilets. Call us and we will prioritise your booking for the fastest possible response.
Nexus Repair UK Ltd is a registered company in England and Wales with Companies House reference number 16483164
Nexus Repair UK Ltd accepts all major credit and debit cards including VISA, MasterCard, AMEX and Discover.
Please find our full details on our Contact Us page. Alternatively, you may call us on 012345 456 789 or send an email to [email protected]